What You Will Learn
- Administrative Fundamentals: Master core administrative skills such as office management, communication, and organizational techniques.
- Advanced Office Software: Gain proficiency in advanced features of Microsoft Office Suite, Google Workspace, and other office software.
- Document Management: Learn best practices for document creation, proofreading, editing, and archiving.
- Customer Service and Communication: Develop strong interpersonal skills and customer service techniques.
- Project and Event Management: Understand the fundamentals of planning, coordinating, and executing projects and events.
- Data Management and Reporting: Learn how to manage data effectively and generate insightful reports.
- Compliance and Ethics: Understand the importance of compliance with organizational policies and ethical standards in administrative roles.
Certification Description
The Administrative Management Professional (AMP) certification is designed for individuals who want to excel in various administrative roles. This certification demonstrates your ability to manage office environments efficiently, utilize advanced office software, and ensure compliance with organizational standards. The AMP certification is a recognized credential that highlights your expertise in administrative management, making you a valuable asset to any organization.
Certification Process
This course is delivered online through a learning management system (LMS) and incorporates best practices for curriculum design, including:
- Interactive Video Lectures: Engaging video lectures covering essential concepts and practices in administrative management.
- Practical Assignments: Real-world case studies and scenarios that allow you to apply administrative management techniques.
- Formative Quizzes: Regular quizzes to assess understanding and provide immediate feedback, helping you identify areas for improvement.
- Participation: Active participation in online discussions, peer reviews, and group projects to deepen your understanding and apply concepts in collaborative settings.
- Capstone Project: A final project that integrates all aspects of the course, requiring you to develop a comprehensive administrative management plan for a hypothetical organization.
- Final Exam: A comprehensive exam covering all course content, ensuring you have a thorough understanding of administrative management principles and practices. The certification exam is conducted by an independent certifying body, ensuring an unbiased and standardized evaluation of your skills and knowledge.
Grading Scale
The grading scale for the course is as follows:
- A: 90-100%
- B: 80-89%
- C: 70-79%
- D: 60-69%
- F: Below 60%
At CBA, our curriculum is designed to provide a rich and engaging learning experience. We offer a blend of modern educational tools, including courselets™, knowledge checks, lab assignments, reading assignments, webinars, and facilitator calls.
- Courselets™: Engage with our focused, bite-sized learning modules that are tailored to your professional growth. These courses cover essential topics in personal development, regulatory compliance, and more. They are crafted to fit your busy schedule, offering flexibility and depth.
- Knowledge Checks: Ensure your understanding with interactive quizzes that provide instant feedback, helping you reinforce your knowledge and prepare for exams with confidence.
- Lab Assignments: Apply what you've learned through practical tasks that simulate real-world challenges. Our assignments are designed to connect theory with practice, helping you build hands-on skills.
- Reading Assignments: Enhance your learning with curated materials that provide deeper insights into complex concepts, preparing you for success in your next courselet or webinar.
- Webinars: Join our live, interactive sessions where you can engage with experts, ask questions, and discuss topics in real-time. Our webinars are a cornerstone of collaborative learning.
- Facilitator Calls: Benefit from personalized guidance and feedback through scheduled calls with our dedicated facilitators, who are committed to supporting your learning journey and addressing any challenges you face.
CBA is dedicated to providing top-tier educational programs in entrepreneurship, management, marketing, leadership, safety and risk.. We are committed to maintaining high-quality standards in our materials and ensuring a supportive learning environment. Our institution values fairness and impartiality, treating every student with respect and dignity.
We are proud of our inclusive community and ensure that no student is discriminated against based on race, religion, ethnicity, nationality, gender, or any other characteristic. Our programs are designed to be accessible and equitable for all learners.
We strive to create an environment where every student can excel. Our code of conduct outlines our expectations for professionalism, integrity, and respect. We encourage open communication and mutual support among students and staff, fostering a community where everyone can thrive.
- Civility: Engage with others courteously, whether online or in person. Clear and respectful communication is key to effective learning.
- Integrity: Uphold the highest standards of honesty and ethics in all your academic endeavors. We expect students to submit original work and respect intellectual property.
- Dignity and Respect: Treat all members of the CBA community with consideration and esteem, valuing their contributions and perspectives.
To fully benefit from our programs, we recommend a computer with a dual-core CPU, at least 2 GB of RAM, and an internet connection. Using the latest versions of Chrome or Firefox will ensure the best experience with our online learning tools.
Before taking exams, students must verify their identity with a government-issued ID and ensure their systems meet technical requirements. This process includes reviewing our honor code and agreeing to our terms of service to uphold exam integrity.
Our courses are measured in Continuing Education Units (CEU) and Professional Development Units (PDU), reflecting the time and effort you invest. CEU’s are earned at 0.10/hr. PDU’s are earned at 1/hr.
Certificates from CBA confirm your achievements and mastery of course content. They are awarded to students who meet all course requirements and maintain high standards of conduct throughout their studies.
We value your feedback and are committed to resolving any issues promptly. Our complaint policy outlines a clear process for addressing concerns, ensuring transparency and fairness in every case.
We understand that circumstances can change. Our cancellation policy allows for refunds within 24 hours of enrollment, with special considerations for extenuating circumstances to support our students. Refunds may not be available if the digital content usage exceeds 20% prior to request.
If you need to appeal a decision, our process is straightforward and fair. We aim to resolve appeals within three business days, ensuring that every case is reviewed with care and confidentiality.
6440 Sky Pointe Dr #140-550
Las Vegas, Nevada, 89131
(240) 715-6200