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Managing Communication and Distractions in Telework

By and large, one of the biggest issues that teleworkers have when beginning to work from home is communication with co-workers. Also soon after starting telework, employees tend to become concerned with the additional distractions that come with being at home throughout the day. Communication is a great skill, but micromanagement quickly results in employee frustration. 

The Different Ways Waste Could be Present in Your Organization

Business leaders may find it easy to spot and eliminate obvious waste within projects or processes; however, some forms of waste might not be so obvious or easy to spot. When it comes to agile development, there are different types of waste that could be present within your organization; these can include:

Top Ten Ways to Defuse Tension with an Angry Customer

An angry customer can be unsettling, and even damage a business' reputation. It is up to you and your team to ensure that a customer's complaints are remedied and that his or her overall experience with your company is good. Here are ten tips to help you deal with an unhappy customer:

A Powerful Business Friend - Your Mind

Visuals can have several different meanings. They can be an actual graphic representation or it can be a picture in the mind. Both are very powerful. You are familiar with visuals like graphs, pie charts, or other representations of current and projected results and trends. These visuals tell the mind a story in shorthand. 

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