EnhanceBench 2.0 for Services intends to give its students an overarching comprehension of the repeatable processes and consistent results that are necessary to excellent service delivery. The curriculum is intended to help business owners to streamline the service delivery process and increase productivity, improve quality, decrease costs, and better control projects. This curriculum includes courses to aid in project and work planning, management of supplier agreements and supply chain, service delivery, basic analysis, business processes, quality assurance, and more. EnhanceBench 2.0 also serves as the basis for skills which may be learned in Enhancebench 3.0 for Development and Services.
|APPROXIMATE COMPLETION TIME:||EDUCATIONAL OBJECTIVES:||PDU AND CEU:||REQUIRED MATERIALS:||GRADING/PERFORMANCE MEASUREMENT:|
36 contact hour(s)
- Understand strategies for efficient, quality service delivery to customers
|36 PDU3.6 CEU|