The position of manager is a delicately balanced and highly important position. Managers have the responsibility of relating to all levels of business organization – the stakeholders and upper management of the company, and the base-level employees. As a result, there are a multitude of necessary skills. Firstly, it is crucial that the manager understand how to maximize his or her own time, skill, and communication ability. Then, however, he or she will also need strategies and techniques for relating to others within the workplace. These techniques include, but are not limited to: setting and conveying effective goals, writing and communication skills for the workplace, managing meetings and presentations, and working through disagreements, decisions, and problems.
|APPROXIMATE COMPLETION TIME:||EDUCATIONAL OBJECTIVES:||PDU AND CEU:||REQUIRED MATERIALS:||GRADING/PERFORMANCE MEASUREMENT:|
34 contact hour(s)
1. Understand the skills and steps required to become an effective manager
|40 PDU4 CEU|